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  • Privacy Policy
 

Privacy Statement

My Urban Child, a subsidiary of My Shack, Inc. wants to provide a safe and secure environment for your shopping experience. It is very important that we maintain the privacy of your personal information. The purpose of this Privacy Policy is to state the specific data we collect while you are exploring and/or purchasing products on our site, how that information is used, and the options for you, as a customer, to oversee the personal information collected. Providing a fulfilling shopping experience while allowing you control over the information collected and the ability to voice any conerns is our goal.

 

Collection of Information

My Urban Child collects basic individual data. One kind of information is anonymous customer profile information. For instance, we may collect data to tell us which parts of the site recieve the most amount of traffic. We do not, however, collect or list names, where you specifically reside, or the date in which you were born.

 

My Urban Child also collects more specific personal information when a customer places an order. The following is an example of information we may collect: Name, Address, Phone number, E-mail address, Credit Card, and Financial Data. All financial data is only retained by our merchant account and is for the purpose of processing the order being made by the customer at that time. Our administrative offices do not have the ability to access this information at any time.

 

No identifiable information is sold, traded or in any way transmitted outside of My Urban Child. We only use data collected for more efficient web site design enhancements. The data will always remain anonymous. My Urban Child may communicate with a customer and utilize the data collected while the order was transmitted. This will assist us in confirming delivery, contacting you regarding replacement products or items that may be on backorder due to recent popularity. Again, no customer information is ever transmitted to a 3rd party with the exception of the Merchant Account Services that securely processes all financial transactions to and from the web site. This privacy policy extends to any individual you may choose to send an item to from My Urban Child.

 

Registering on My Urban Child puts a customer on a mailing and communications list to which promotions and new product announcements may be sent. Only contact information and the history of purchasing activity (financial information excluded) will be used for the benefit of our customers with special savings and alerting you to new products that you might be interested in. Opting out of any notifications and/or emails is simple and takes effect immediately. There will always be an option stated on any of our communication for the removal of the customer from the mailing list.

 

Commitment To the Privacy of Children

We never knowingly gather or retain data on My Urban Child from those we have been made aware are under 18. We have never intentionally designed our website to entice any person under 18.

 

How You Can Access Or Correct Your Information

Log into the web site under your Account (accessed from the home page) with your password and you will have the opportunity to change and/or correct personal information.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (888) 272-9820, click on 'Live Support' (accessible on the home page), or send us an email at customerservice@myurbanchild.com

 

Changes To Our Privacy Policy

Should we ever need to change the My Urban Child.com Privacy Policy, we will post those changes here.

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My Urban Child, a division of SMS, LLC, 1617 Sugar Creek Drive West, Mobile, AL 36695